Privacy policy of Eurohotel Granvia Fira

Privacy policy of Eurohotel Granvia Fira

In compliance with current regulations on data protection, Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, known as the General Data Protection Regulation (RGPD or GDPR) and Organic Law 3/2018 of December 5 (LOPDGDD), we inform you that the Data Protection Policy and Privacy Policy of our company, regarding the processing of your personal data, is the following:


DATA CONTROLLER:

The controller of personal data is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.

In this case, the data of the person responsible for the treatment are the following:

Identity: Eurohotel Granvia Fira

CIF:

Postal Address: Carrer de les Ciències, 98, 100 L'Hospitalet de Llobregat, Barcelona

Telephone: +34 935 03 50 90

Email address: reservas@eurohotelgranviafira.com

EUROHOTEL GRANVIA FIRA, as the party responsible for the data and for the website, in accordance with current legal regulations and, in particular, with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), as well as Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE), we inform you that we have implemented appropriate technical and organisational measures, according to the state of the art and the cost of their application with respect to the risks and nature of the personal data processed, to guarantee and protect the confidentiality, integrity and availability of your personal data.


PERSONAL DATA:

Personal data means any information relating to an identified or identifiable natural person ("data subject"); an identifiable natural person is any person whose identity can be determined, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

There is a wide variety of information that is considered personal data, for example, name, contact information, identification number, computer IP, etc.

To expand this information you can consult the website of the Spanish Data Protection Agency or the Catalan Dades Protection Authority, among others.


PROCESSING OF PERSONAL DATA:

The processing of personal data means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of data.


PURPOSE OF DATA PROCESSING:

For what purpose do we process your personal data?

The personal data provided by the interested parties will be used exclusively for the following purposes:

The company informs you that it will not process your personal data for any other purpose than those included in this section, except in cases where there is a legal obligation or judicial requirement.

Your personal data will not be subject to decisions based on automated processing that have legal effects for the data subject.


How long will we retain your personal data?

The personal data that you have provided to us will be kept for the time necessary to carry out the requested or contracted service, and for a maximum period of 5 years from the last confirmation on your part of the existence of interest in us keeping your data.

This is without prejudice to a possible longer retention for the purposes of eventual compliance with legal obligations and for the exercise and monitoring of legal and judicial actions that may be relevant.

After the indicated periods have elapsed, the personal data will be deleted.


LEGITIMATION FOR THE PROCESSING OF YOUR DATA:

The legal basis for the processing of your personal data is the free and legitimate acceptance of the legal relationship by the user at the time of accepting this Personal Data Protection and Privacy Policy.

Likewise, the legitimacy for the processing of your data for each of the purposes of the processing of personal data that have been identified above is detailed below:


RECIPIENTS OF DATA ASSIGNMENTS OR TRANSFERS:

Your personal data will be communicated to other companies in the business group for purposes related to the processing of personal data of customers or users.

In order to better fulfil the services requested from us, we provide certain data to data processors with whom we have signed the corresponding data protection contracts. In these cases, the data provided is only that which is strictly necessary for the specific activity to be carried out. By way of example only, the services that may be contracted to data processors are listed: IT service providers, security companies, tax, legal or judicial advice, etc. The above list is provided as an example, and the company may use services from companies belonging to other sectors of activity in order to provide quality services. Outside of these cases, no transfer or communication of data has been planned either within or outside the EU.

Information will also be provided to third parties in cases where this is required by current regulations or when judicially required (public administrations, courts and tribunals, security forces and bodies, tax agency, etc.)


RIGHTS OF INTERESTED PERSONS:

We inform you that as an interested party you have the following rights:

To withdraw your consent to receive commercial communications about our products and services, please see the section “How can you exercise your rights?”. You may also unsubscribe directly each time you receive a commercial communication by email.

Interested parties can obtain additional information about their rights on the website of the Spanish Data Protection Agency or on that of the Catalan Data Protection Authority.


HOW CAN YOU EXERCISE YOUR RIGHTS?

You may exercise your rights by writing to the postal address Carrer de les Ciències, 98, 100 L'Hospitalet de Llobregat, Barcelona +34 935 03 50 90 or to the email address reservas@eurohotelgranviafira.com, with the subject “Personal Data” attaching a photocopy of your identity document or any similar means established by law.


WHAT CLAIM CHANNELS ARE AVAILABLE TO YOU?

If you consider that your rights have not been adequately addressed, you have the right to file a complaint with the Spanish Data Protection Agency or any competent supervisory authority.


INFORMATION PROCESSED:

What categories of personal data do we process?

We try to ensure that the information we request is the minimum and necessary for the management of the purposes set out in this Data Protection and Privacy Policy.

Our company may process the following categories of personal data:

No specially protected data or special categories of data are processed.

The categories of interested parties whose personal data we process a priori are those persons interested in the products and services of our company, as well as in the contracting or reservation of the same. Persons who register in the job bank or send their CV will also be considered interested parties.

The interested party guarantees that the personal data provided is true and is responsible for communicating any changes or errors to the company, and is therefore responsible for the truthfulness and accuracy of the data provided at all times.

In the event that the interested party intends to communicate personal data of third parties, he/she must have previously informed and obtained the consent of the same, in accordance with our Data Protection and Privacy Policy. Therefore, in the event that the user has entered personal data of a third party, he/she declares and guarantees that he/she has the consent of the third party for the communication of his/her data and subsequent processing of the same by our company, as well as that he/she has previously informed the third party whose data he/she provides of the content of this Data Protection and Privacy Policy.


Personal data we collect automatically:

When you visit our websites, we automatically collect certain information, even if no booking or purchase is made. This information may include the IP address, the date and time when you accessed our services, information about the hardware, software or internet browser you use, the language selected, among others.

This information allows us to improve the services and user experience on the website, and to identify possible fraudulent uses and possible attacks on the website's security, as well as to compile statistics on the use and effectiveness of the website. Unless fraudulent use or use against the website's security is detected, this data will not be retained. Under no circumstances will automated decisions with legal effects for the user be made based on this information.

For further information, please see the section on Cookies.


SENDING COMMUNICATIONS:

Whenever the interested party makes a reservation or contracts a service or product, an email will be sent to them confirming the reservation or contract, with information about it. We may also contact the interested party in order to inform them of any changes or new developments related to it.

On the other hand, the company may send commercial communications related to the products or services it offers, provided that you have expressly and specifically consented to this by checking the box provided for this purpose or by any other manifestation of express consent in this regard.

The interested party may withdraw their consent to receive any type of commercial communication at any time by sending a communication in accordance with the terms set out in the section “Rights of interested parties”. Likewise, this possibility will also be offered to the interested party in each commercial communication received by email or SMS.


COMMUNICATION OF DATA BY MINORS:

The services offered through the website are only available to adults. Therefore, those who do not meet this condition should refrain from providing personal information on the website.


LINKS TO THIRD PARTY WEBSITES:

Our website may contain links to websites of third-party companies and entities. Since we cannot be held responsible for the way in which these companies treat the protection of privacy and personal data of their users, we advise you to carefully read the privacy policy statements of these websites that are not owned by the company regarding the use, processing and protection of personal data.


SOCIAL MEDIA:

Our company uses social media to promote its services and products and to share information and experiences with its users and followers.

Since we cannot be held responsible for the way in which these companies handle the protection of privacy and personal data, and each of them has its own policy on the matter, we advise you to carefully read the privacy policy statements of each social network regarding the treatment they carry out with the personal data of their users, before using them.


MODIFICATIONS TO THE PRIVACY POLICY:

The company reserves the right to modify this Data Protection and Privacy Policy in accordance with the data processing it carries out and with the applicable legislation at any given time, which will be duly reported on the website, and therefore recommends that the interested party review it periodically to be informed of how the company processes and protects their personal data.


QUESTIONS AND DOUBTS:

If you have any questions or concerns about this privacy policy, please contact us by sending an email to

(reservas@eurohotelgranviafira.com) with the subject “Privacy Policy”.